Support

Help & support

Everything you need to know about your membership, picks delivery and billing. Still stuck? We answer every message.

Common questions

How do I see my picks?

Sign in and open your dashboard. Current plays appear there as soon as they're posted, with the market, odds, confidence and full analysis.

How many plays do I get?

Typically 1–4 plays per day. Quality over volume — no forced action on slow slates.

Do I get notified when a new pick drops?

Yes. Active members get an email the moment a new play is published, so you have time to get the number.

My membership isn't showing as active.

Give it a minute and refresh your account page. If it still shows inactive, email support with the address you signed up with and we'll fix it fast.

How do I cancel?

Monthly and yearly plans auto-renew until canceled. You can cancel anytime from your account page. Auto-renewal stops immediately, and you keep access until the end of your current term.

Do you offer refunds?

No. All sales are final and memberships are non-refundable. You can cancel anytime to stop future charges and you'll keep access until the end of your current term. If you were double-charged by mistake, reach out and we'll sort out the duplicate.

Still need a hand?

Send us a message and we'll reply straight to your email — usually within 24 hours.

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