Help & support
Everything you need to know about your membership, picks delivery and billing. Still stuck? We answer every message.
Common questions
How do I see my picks?
Sign in and open your dashboard. Current plays appear there as soon as they're posted, with the market, odds, confidence and full analysis.
How many plays do I get?
Typically 1–4 plays per day. Quality over volume — no forced action on slow slates.
Do I get notified when a new pick drops?
Yes. Active members get an email the moment a new play is published, so you have time to get the number.
My membership isn't showing as active.
Give it a minute and refresh your account page. If it still shows inactive, email support with the address you signed up with and we'll fix it fast.
How do I cancel?
Monthly and yearly plans auto-renew until canceled. You can cancel anytime from your account page. Auto-renewal stops immediately, and you keep access until the end of your current term.
Do you offer refunds?
No. All sales are final and memberships are non-refundable. You can cancel anytime to stop future charges and you'll keep access until the end of your current term. If you were double-charged by mistake, reach out and we'll sort out the duplicate.
Still need a hand?
Send us a message and we'll reply straight to your email — usually within 24 hours.
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